Terms of use

PRIVACY POLICY

Lettuce Deliver Organics Pty Ltd ABN 37 091 399 101 trading as 'Lettuce Deliver' take your privacy and security very seriously. We are committed to protecting your privacy and complying with the Australian Privacy Act 1988 and the Australian Privacy Principles.

The following privacy policy applies to all Lettuce Deliver customers:

NON HAMPER TERMS & CONDITIONS 

Lettuce Deliver has the right to correct any errors or omissions on our site, and change any portion of the site without notice. If you find an error, please send us an email sales@lettucedeliver.com.au

HAMPER TERMS & CONDITIONS

No deliveries will be made Saturday or Sunday unless special request has been granted. No deliveries will be made on Public holidays unless special request has been granted.

NSW Liquor Act 2007
It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.

Out of Stock Product
In the unlikely event that a product available in one of our hampers is ‘out of stock’, we will contact you to discuss a replacement with an item of equal or greater value.

Incorrect Delivery Information

Please ensure all delivery details are entered carefully. Please include full street number, name and company name if applicable. Incorrect information or misspelt delivery information can delay delivery. A re-delivery fee may be passed on to the sender if incorrect information is provided.

Delivery to Hospitals & Hotels
Lettuce Deliver will make every effort to deliver on the specified delivery day to hospitals and hotels. Please ensure your recipient has enough time before checking out to receive their hamper. NB. We do not accept any responsibility once the parcel has been signed for by these premises in ensuring they pass the hamper onto the recipient and have no control over the timeframe for these businesses to pass the hamper onto the recipient.

Late Delivery
It is the customer’s responsibility to inform us if an order has not been delivered. We will follow up immediately to ensure delivery occurs as soon as possible.

Other Important Information
Hamper deliveries will not be made unless contact is made with the sender prior to delivery.

If the recipient is not home and there is a suitable place to leave the hamper it will be left at the property, if there is not a suitable place a calling card will be left.

Cancellation of hamper orders must be made within 48 hours prior to delivery. We do not accept cancellations under any circumstances once the gift has left our premises.Email enquires to sales@lettucedeliver.com.au